If you encounter this error while uploading product images to Cdiscount, it means the platform is unable to retrieve the file from your server. Below are the details and steps to resolve the issue.
Each seller host their own images on a server. However, if the server is not whitelisted (authorized) by Cdiscount, the platform will block the image from being downloaded, leading to this error.
To resolve this issue:
- Verify that your image URLs are accessible and correctly formatted.Â
- Ensure that your image server is whitelisted by Cdiscount.
If the issue persists, contact your account Cdiscount support team.