Carrefour.es (Mirakl)

Add a channel catalogue

Add a Carrefour ES channel catalogue in your Lengow account.

Match Categories

Match your categories with the ones of Carrefour ES through "Categories Matching".

Complete Attributes Matching

Match your products catalogue fields with the fields requested by the channel, based on field definition. If necessary, enter hard values, use functions and/or adapt the values by creating rules. For fields with valid values, select the suggested value or match with your products catalogue values.
If a value is missing in the drop-down menu, please contact your Carrefour ES account manager and ask for the creation of the concerned value.

Some fields are mandatory and must be completed for your products to be created or updated. Other fields are optional but Carrefour ES recommends you fill them in to improve your products visibility.

Some special features for Carrefour ES:

1. Set up your special offers/sales

To set up special offers/sales, fill in the following fields:

• "price": strikethrough price of your product (original price). If your product is not discounted, this field must be filled in with your usual selling price.
• "discount-price": discounted price of your product.
• "discount-start-date" (optional): the date on which your promotion/sale begins. If you fill in this field and the "discount_price" field, the promotion will only begin on the date provided. Format: yyyy-mm-dd
• "discount-end-date" (optional): the date on which your promotion/sale ends. If you fill in this field and the "discount_price" field, the promotion will stop on the date provided. Format: yyyy-mm-dd

2. Delivery method and costs

Shipping costs and delivery methods are defined by the channel. Contact it to obtain the table of costs.

2.1 Delivery methods

Select delivery methods in your channel back office.

2.2 Shipping costs

Please note that each product is linked to a logistics category. The shipping costs are calculated on the basis of:

• the delivery method linked to the product
• the logistics category linked to the product

For the logistics category, you may choose between several options:

Keep the logistics category assigned by default by the channel. In that case, no action needs to be taken by you in Lengow.

OR

Change the logistics category assigned by default by the channel. In that case, fill in the field "logistic_class" (contact your channel account manager to obtain the list of authorised values).

3. Variation values

Carrefour ES accepts size and/or colour product variations.

To manage your variations, fill in the following fields:

1. parentSKU: parent EAN (a common EAN code for all the variations of a product). This field must be empty if your product does not have variations.
2. colorMP: product colour. This data is mandatory if the product is available in different colours.
3. sizeMP: product size. This data is mandatory if the product is available in different sizes.

Note: Contact your Carrefour ES account manager if you have some questions about this.

Manage your Exclusions

Follow the usual instructions for exclusions for this channel:

Preview your data

Check the data you are about to send to the channel at the "Preview" step.

Configure your Options

Configure options before sending your products catalogue to the channel.

Mirakl_storeid : Enter here your Mirakl store identifier

More about Mirakl Authentification System

Launch the channel catalogue

Before sending your optimised catalogue to the channel:

• • • Check that your channel online store has been created and opened.
    • Check that there are no rules created in your channel back office.
    • Note: contact your channel account manager if you have any question on this matter.

• Send your optimised catalogue to Carrefour ES

Two distinct feeds are sent to the channel through API:

• Product Feed: enables the integration and creation of products. It is sent to Carrefour ES once a day. If your products are free from errors, they will be created on Carrefour ES and will appear online within 48 hours, after the offer feed has been sent..
• Offer Feed: enables the update of prices, stock, etc. It is sent to Carrefour ES every hour. When Carrefour ES receives the offer feed, data is updated almost immediately on Carrefour ES website.

Read Integration Reports

Read product and offer Integration Reports to check that your products are properly configured, either at product creation level (product feed) or updates (offer feed). These reports list only items which were rejected by Carrefour ES. For each product in error, Carrefour ES specifies the reason for the rejection.

Product and offer integration reports are available and downloadable from:

• Lengow: "Channel" tab > select "Carrefour ES" > "Activity"
• Your Carrefour ES Mirakl back office:
  • Products feed report: "My Inventory" > "Import From File" > "Track product imports"
  • Offers feed report : "My Inventory" > "Import From File" > "Track offer imports"

Edit a product file

• Edit "product data"

Contact your Carrefour ES account manager to edit this data.

• Edit "offer data"

Data is automatically updated as soon as the offer feed is sent out.

Unpublish/Delete an offer

• To stop advertising an offer on Carrefour ES, read our recommendations.
• To delete an offer from your Carrefour ES Mirakl back office, set the quantity of the product at 0 (zero) in the "Attributes Matching" area.

Manage your Carrefour ES orders

You can manage your orders in the Lengow platform.

1. Order retrieval

Lengow retrieves new or modified orders on the channel's website:

• Every 15 minutes
• Once a day, for new orders made or amended in the last 5 days

2. Order processing

Orders go through various statuses in Lengow while being processed.

3. Lengow/Mirakl orders Statuses

This marketplace uses common statuses of Mirakl orders.

Contact Carrefour ES

• marketplace_carrefourinfo@carrefour.com: contact to open your seller account