Privalia ES (PinkConnect)

Add a channel catalogue

Add a Privalia New ES channel catalogue in your Lengow account.

Match Categories

Match your categories with Privalia's through "Categories Matching".

Complete Attributes Matching 

Match your products catalogue fields with the fields requested by the channel, based on field definition. If necessary, enter hard values, use functions and/or adapt the values by creating rules. For fields with valid values, select the suggested values or match with your products catalogue values.
If a value is missing in the drop-down menu, please contact your Privalia account manager and ask for the creation of the concerned value.

Some fields are mandatory and must be completed for your products to be created or updated. Other fields are optional but the channel recommends you fill them in to improve your products visibility.

Get compliant with anti-waste law (AGEC)

Privalia ES provides the necessary attributes to make you compliant with the Agec law.

• The Attributes are assigned to the product categories in a targeted way. Fill in the IDUs of the channels for which your products are concerned:

• Terms and conditions for the return of used products according to the 1 for 1 principle: cond_takeback_1for1
  You must transmit the terms and conditions of return of used products so that they are made known to Privalia ES members before the sale, and this for all the products in your catalog that fall under the principle of Extended Producer Responsibility.
  
  
• The amount of eco-participation WEEE and WEEE : eco_part_WEEE and eco_part_WEEE
  Note: The amount of eco-tax must include the amount of VAT so that it is displayed below the price on the product sheet. The existing attribute "eco_part" must not be used anymore.

1. Set up your special offers/sales

To set up special offers/sales, fill in the following fields:

• manufacturer_recommended_price: strikethrough price of your product (original price). You shouldn't modify it even during promotions or sales.
• retail_price_justification: Statement justifying the origin of the strikethrough price displayed (free text)
• price: discounted price of your product. If your product is not discounted, the "price" must be equal to the "manufacturer_recommended_price".

In addition, for the sales only, fill in this field:

• sales_justification: free text, indicates that the product is on sales (on both child and parent products), its start date and the period of availability. This field must be filled in only during the legal period of sales.
  For example: "Soldes à partir du xx/xx/2023 8h, jusqu'au xx/xx/2023".

The "price" attribute is used for sales AND promotions. When setting the sale price in Lengow, remember to use an activation date to avoid overwriting the standard price of your product.

2. Delivery method and costs

The configuration of delivery methods and costs must be set on your Privalia back office.

3. Variation values

Privalia accepts size and/or colour, for product variations.

To manage your variations, fill in the following fields for child lines:

• modelo: parent identifier (a common identifier for all the variations of a product). This field must remain empty if your product has no variations.
• variation_type: Indicate here the type of variation. You can set variations on two attributes maximum. Use the "comma" as separator. Here are the possible values if a product is varied on only one attribute: "color", "size".
• is_variation: Informs of the presence of variations or not. Set "true" for child products and "false" for parents and simple products.

4. VAT legislation - Get compliant!

To get compliant with European VAT legislation, fill in these three attributes in the Attributes Matching step:

• shipped_from_country
• shipped_from_region
• shipped_from_eu_vat_zone
  
  

5. Other specificities

• Images : May contain multiple images. Each image must be separated by a comma.

Please note that the images cannot be sent empty or in 404 error. Remember to set up several Conditions in Lengow for this attribute if you intend to send several images.

Example on your left is a rule for products that have three images and another rule for products that have no image 3  

Manage your Exclusions

Follow the usual instructions for exclusions for this channel:

Preview your data

Check the data you are about to send to the channel at the "Preview" step.

Configure your Options

Configure options before sending your products catalogue to Privalia.

Regarding the identifiers you have to fill in:

• PinkConnect Token:
  Enter your Privalia API Key here. To collect it, go to your Privalia sales area
  Here is an example of an API key: bla_bla490:60d040b6f5b7c6a4eb3e9b2083195d745aef706a

Launch the channel catalogue

Then your feed is automatically sent to Privalia by API.

The sent stream contains your :

• • Product datas (twice a day) : enable the integration and creation of products.
  • Offer datas (every hours) : enable the update of prices, stock, etc.
    
    

Read Integration Reports

Read product and offer diffusion reports to check that your products are properly configured, either at product creation level (product feed) or updates (offer feed). These reports list only items which were rejected by Privalia. 

For each product in error, Privalia specifies the reason for the rejection.

Product and offer integration reports are available and downloadable from Lengow: "Channel" tab > select "Privalia" > click on "Activity"

Edit a product file

• Edit "product data"
• Edit "offer data"

Data is automatically updated as soon as the offer feed is sent out.

Unpublish/Delete an offer

• To stop advertising an offer on Privalia, read our recommendations.
• It is not possible to delete an offer from your Privalia back office.

Manage your Privalia orders

You can manage your orders in the Lengow platform.

1. Order retrieval

Lengow retrieves orders placed on Privalia website every 15 minutes.

2. Order statuses

Orders go through various statuses in Lengow while being processed:

Here is the list of Lengow statuses corresponding to the marketplace orders statuses:  

• "waiting_acceptance": [ "WAITING_ACCEPTANCE" ]
• "waiting_shipment": [ "PENDING", "PROCESSING" ]
• "shipped": [ "SHIPPED", "RETURNED" ]
• "canceled": [ "CANCELLED" ]
• "refunded": [ "REFUNDED" ]

Possible actions:

• accept (order must be at waiting_acceptance status) 

• ship (order must be at waiting_shipment status)  

Ship action requires "tracking_number" and "carrier" to be specified. For the "carrier", enter either its code or its name (example: "5" or "Fedex").

• cancel (order can be waiting_acceptance, waiting_shipment status)  

• refund (order can be at shipped status)  

Refund action requires "refund_price" and "refund_shipping_price" to be specified.
Note: if the refund is done in Privalia's back-office directly, the status won't be updated in Lengow's API.

Contact 

• To register as a new merchant on Privalia ES, please contact Ricardo Brescia, Business Developer Marketplace Spain ricardo.brescia@veepee.com
• adria.lopez@privalia.com 
• sandra.casas@privalia.com
   

Channel's news

Find here the latest changes/communications from the channel and what you have to do in Lengow: