Contact Distriartisan (Coralie Carnoy / coralie.carnoy@distriartisan.com) to know if you are eligible to sell your products on their website.
To distribute your products on Distriartisan, check that your products catalogue contains the data normally required by Lengow.
Add a channel catalogue
Add a Distriartisan channel catalogue in your Lengow account.
We recommend defining a Segment within your product catalogue to only configure and send the products you want to publish on this channel.
Map Categories
Map your categories with Distriartisan's through "Categories mapping".
Complete Attributes mapping
Map your products catalogue fields with the fields requested by the channel, based on field definition. If necessary, enter hard values, use functions and/or adapt the values by creating rules.
The detailed list of all required and recommended attributes is available in your Mirakl back-office.
Read our dedicated article.
Some special features for Distriartisan:
1. Set up your special offers / sales / private sales / destocking operation
To set up special offers / sales / private sales or destocking operation , fill in the following fields:
- price: strikethrough price of your product (original price). If your product is not discounted, this field must be filled in with your usual selling price.
- discount-price: discounted price of your product.
- type-promotion: type of promotion.
- discount-start-date (optional): the date on which your promotion/sale begins. If you fill in this field and the "discount_price" field, the promotion will only begin on the date provided. Format: yyyy-mm-dd.
- discount-end-date (optional): the date on which your promotion/sale ends. If you fill in this field and the "discount_price" field, the promotion will stop on the date provided. Format: yyyy-mm-dd.
Sales: To make sure that your offers will be visible on the home page and will get a special lighting during this event, Distriartisan is asking to receive your sales offers before the sales begin. To know the date, please contact your Distriartisan account manager!
2. Delivery method and costs
Shipping costs and delivery methods are defined by the channel. Contact it to obtain the table of costs.
2.1 Delivery methods
Select delivery methods in your channel back office.
2.2 Shipping costs
Please note that each product is linked to a logistics category. The shipping costs are calculated on the basis of:
- the delivery method linked to the product
- the logistics category linked to the product
For the logistics category, you may choose between several options:
Keep the logistics category assigned by default by the channel. In that case, no action needs to be taken by you in Lengow.
OR
Change the logistics category assigned by default by the channel. In that case, fill in the field "logistic_class" (contact your channel account manager to obtain the list of authorised values).
3. Variation values
Distriartisan accepts colour, size and/or shoe size product variations.
To manage your variations, fill in the following fields:
- variant_group_code: parent identifier (a common identifier for all the variations of a product). This field must be empty if your product does not have variations.
- mp-couleur-basique: product colour. This data is mandatory if the product is available in different colours.
- mp-taille: product size. This data is mandatory if the product is available in different sizes.
- mp-pointure: shoe size. This data is mandatory if the product is available in different shoes sizes.
Manage your Exclusions
Follow the usual instructions for exclusions for this channel:
Are there product variations in your catalogue? Check whether the parent products should be excluded or not in the step dedicated to variations.
Preview your data
Check the data you are about to send to the channel at the "Preview" step.
Configure your Options
Configure options before sending your products catalogue to the channel.
Mirakl_storeid : Enter here your Mirakl store identifier
More about Mirakl Authentification System
Launch the channel catalogue
Before sending your optimized catalogue to the channel:
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- Check that your channel online store has been created and opened.
- Check that there are no rules created in your channel back office.
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Read Channels reports
Read product and offer Channels reports to check that your products are properly configured, either at product creation level (product feed) or updates (offer feed). These reports list only items which were rejected by Distriartisan. For each product in error, Distriartisan specifies the reason for the rejection.
Product and offer Channels reports are available and downloadable from:
- Lengow: "Channel" tab > select "Distriartisan" > click on "Activity"
- Your Distriartisan Mirakl back office:
- Products feed report: "My Inventory" > "Import From File" > "Track product imports"
- Offers feed report : "My Inventory" > "Import From File" > "Track offer imports"
Edit a product file
- Edit "product data"
Contact your Distriartisan account manager to edit this data.
- Edit "offer data"
Data is automatically updated as soon as the offer feed is sent out.
Unpublish/Delete an offer
- To stop advertising an offer on Distriartisan, read our recommendations.
- To delete an offer from your Distriartisan Mirakl back office, set the quantity of the product at 0 (zero) in the "Attributes mapping" area.
Manage your Distriartisan orders
You can manage your orders in the Lengow platform.
1. Order retrieval
Lengow retrieves new or modified orders on the channel's website:
- Every 15 minutes
- Once a day, for new orders made or amended in the last 5 days
2. Order processing
Orders go through various statuses in Lengow while being processed:
Here is the list of statuses corresponding to orders statuses in Lengow:
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Waiting for acceptance. Here is what you can do at this stage:
- Accept the order.
- Refuse the order.
- Accepted: the order is accepted. No action possible at this stage.
- Waiting for shipment. The order is awaiting for shipment. Here is what you can do at this stage:
- Confirm order shipment. Specify the tracking number and carrier name to ship the order.
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Shipped : the order has been sent and the shipment is in progress. Here is what you can do at this stage:
- Refund the order. You have to specify the refund reason.
- Cancelled: the order has been cancelled. At this stage, you cannot carry out any action.
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Shipped : the order has been sent and the shipment is in progress. Here is what you can do at this stage:
Fulfillment orders
If "Fulfillment" feature is made available by the marketplace, information will be automatically retrieved as specified in the "Lengow & Fulfillment" guide, "Orders Import" step.