Contact the marketplace to know if you are eligible to sell your products on their website.
To display your products on this marketplace, check that your products catalogue contains the data normally required.
Note: you don't have these values in your products catalogue? Contact the Lengow Support Team to find an alternative.
EAN Matching
Decathlon allows the EAN Matching, which means you can match your offers with products already existing in their database.
When adding a new offer, the import process must identify the product associated with the offer.
There are several ways to match an offer with a product :
- Using a product unique identifier: EAN, ISBN, and so on.
- In the "product-id-type" field, enter "EAN" (or ISBN, or else).
- In the "product-id" field, enter the unique identifier value.
- Using your internal product SKU.
You must have previously sent your product SKU to the channel via the product import process. There are two ways to match the product with the offer:
- If your offer SKU is the same as your product SKU (which is different from the operator product SKU):
Enter the SKU value in the "sku" field and leave the "product-id" and "product-id-type" fields empty. - If your offer SKU is not the same as your product SKU:
- In the "sku" field, enter your offer SKU.
- In the "product-id-type" field, enter "SHOP_SKU".
- In the "product-id" field, enter your product SKU value.
Add a channel catalogue
Using this channel you will be able to choose in which of the following countries you wish to publish your products: Belgium, France, Germany, Spain, United Kingdom, Italy, Netherlands, Poland and Portugal.
Check out this step to know more about the multi-country settings.
Add a channel catalogue in your Lengow account.
Match Categories
Match your categories using "Categories Matching".
Complete Attributes Matching
Match your products catalogue fields with the fields requested by the channel, based on fields definitions. If necessary, enter hard values, use functions and/or adapt the values by creating rules. For fields with valid values, select the suggested value or match with your products catalogue values.
If a value is missing in the drop-down menu, please contact your channel account manager and ask for the creation of the concerned value.
Some fields are mandatory and must be completed for your products to be created or updated. Other fields are optional but the channel recommends you fill them in to improve your products visibility.
Multi-country settings
The countries where you wish to publish your products must be activated in your Mirakl back-office.
On the Lengow platform, specific products and offers attributes are available depending on the countries of publication:
- For your products data (title, description, etc.), use the attributes containing the country code corresponding to each publication country and language.
For example for the Spanish market, use the product attributes containing "es_ES": - "productTitle-es_ES",
- "longDescription-es_ES", etc.
- For your offers data (price, etc.), it depends if you're publishing your products in one or several countries:
- If you're publishing your products in one country only (and you have one active channel in your Mirakl back-office), use these attributes:
- "price",
- "discount-price", "discount-start-date" and "discount-end-date" for your promotions.
- If you're publishing in several countries (and you have several active channels in your Mirakl back-office), you have to fill in the offers attributes specific to each country, containing "channel=XX".
Example for the French market, fill in these attributes:- "price[channel=FR]",
- "discount-price[channel=FR]", "discount-start-date[channel=FR]" and "discount-end-date[channel=FR]" for your promotions.
- If you're publishing your products in one country only (and you have one active channel in your Mirakl back-office), use these attributes:
- use other catalogues as additional sources to the main catalogue.
- create a global catalogue containing your data for all countries, for example through a reprocessing (chargeable if done by Lengow).
1. Set up your special offers/sales
To set up special offers/sales, fill in the following fields:
- "price": strikethrough price of your product (original price). If your product is not discounted, this field must be filled in with your usual selling price.
- "discount-price": discounted price of your product.
- "discount-start-date" (optional): the date on which your promotion/sale begins. If you fill in this field and the "discount_price" field, the promotion will only begin on the date provided. Format: yyyy-mm-dd
- "discount-end-date" (optional): the date on which your promotion/sale ends. If you fill in this field and the "discount_price" field, the promotion will stop on the date provided. Format: yyyy-mm-dd
2. Delivery method and costs
Shipping costs and delivery methods are defined by the channel. Contact it to obtain the table of costs.
2.1. Delivery methods
Select delivery methods in your channel back office.
2.2. Shipping costs
Please note that each product is linked to a logistics category. The shipping costs are calculated on the basis of:
- the delivery method linked to the product
- the logistics category linked to the product
For the logistics category, you may choose between several options:
Keep the logistics category assigned by default by the channel. In that case, no action needs to be taken by you in Lengow.
OR
Change the logistics category assigned by default by the channel. In that case, fill in the field "logistic_class" (contact your channel account manager to obtain the list of authorized values).
Shipping policy specificities for Benelux and Luxembourg:
- Free shipping with a minimum order value of 59€
- Standard shipping fees: 3,99€ for orders below 59€
- Bikes and bulky (2-man handling products/orders) are not eligible for free shipping MOV
2.3. leadtime-to-ship
It corresponds to the time (in days) necessary to prepare an order.
Lead time to ship can be useful for built-on-demand products which need to be built, prepared, and packaged before they are sent. In this case you can specify a lead time to ship of five days for example, so that the customer knows that it will take five days before you ship the order.
3. Variation values
Decathlon accepts size and/or color product variations.
To set your product variations in Lengow, fill in the following attribute with your product's "parent" identifier:
- parentProductId
Note: The parent identifier is the common ID that groups all the variants of a product.
Manage your Exclusions
Follow the usual instructions for exclusions for this channel.
Are there product variations in your catalogue? Check whether the parent products should be excluded or not in the step dedicated to variations.
Preview your data
Check the data you are about to send to the channel at the "Preview" step.
Configure your Options
Configure options before sending your products catalogue to the channel.
Mirakl_storeid : Enter here your Mirakl store identifier
More about Mirakl Authentification System
Launch the channel catalogue
Two distinct feeds are sent to the channel through API:
- Product Feed: enables the integration and creation of products. It is sent to the channel once a day.
- Offer Feed: enables the update of prices, stock, etc. It is sent to the channel every hour .
Read Integration Reports
Read product and offer Integration Reports
to check that your products are properly configured, either at product creation level (product feed) or updates (offer feed). These reports list only items which were rejected by the channel.
Product and offer integration reports are available and downloadable from:
- Lengow: "Channel" tab > select "name of the channel" > click on "Activity"
- Your Channel Mirakl back office: checking error reports in Mirakl may give you additional information if the error is not precise enough. Example: "The product does not exist".
Edit a product file
Check our usual guidelines to edit your data.
- Edit "product data"
- Edit "offer data" : Data is automatically updated as soon as the offer feed is sent out(the frequency is indicated at the "Launch the channel catalogue" step).
Unpublish/Delete an offer
- To stop advertising an offer on the channel, read our recommendations.
- To delete an offer from your channel Mirakl back office, set the quantity of the product at 0 (zero) in the "Attributes Matching".
Manage your orders
You can manage your orders in the Lengow platform.
1. Order retrieval
Lengow retrieves orders placed on on Decathlon's website every 15 minutes on one day, and once a day on the last 5 days.
2. Order processing
Orders go through various statuses in Lengow while being processed.
3. Lengow/Mirakl orders Statuses
This marketplace uses common statuses of Mirakl orders.
Orders go through various statuses in Lengow while being processed.
Here is the list of Lengow statuses corresponding to Decathlon orders statuses:
- "new": [ "STAGING" ]
- "waiting_acceptance": [ "WAITING_ACCEPTANCE" ]
- "accepted": [ "WAITING_DEBIT", "WAITING_DEBIT_PAYMENT" ]
- "waiting_shipment": [ "SHIPPING" ]
- "shipped": [ "SHIPPED" ]
- "refused": [ "REFUSED" ]
- "closed": [ "CLOSED", "RECEIVED" ]
- "canceled": [ "CANCELED" ]
- "refunding": [ "WAITING_REFUND", "WAITING_REFUND_PAYMENT" ]
- "refunded": [ "REFUNDED" ]
Possible actions:
Order confirmation is automatic, no action is required on your part until the status "waiting_shipment".
- ship the order (order must be at waiting_shipment status)
Ship action requires "tracking_number" to be specified.
If you're using a carrier unregistered by Mirakl, enter a "tracking_url". When the carrier is registered by Mirakl, this information is computed automatically.
- refund (order must be at shipped status)
Refund action requires "reason" to be specified from the valid values accepted by the channel.
Fulfillment orders
If "Fulfillment" feature is made available by the marketplace, information will be automatically retrieved as specified in the "Lengow & Fulfillment" guide, "Orders Import" step.
Contact
wim.mathues@decathlon.com
frederic.sterckx@decathlon.com
Channel's news
Find here the latest changes/communications from the channel and what you have to do in Lengow:
- To sum up
Some attributes will change type (optional to mandatory and vice versa) as of 28/04/22.
Completing the attributes that will become mandatory can be done from now on. A first quality control will be done by Decathlon on 18/04/22.
- What you have to do in Lengow
At the Attributes Matching step, make sure you complete the fields listed by Decathlon in the email sent to you by the marketplace. If these attributes are not completed, your products may no longer be displayed.
- To sum up
The calculation of the lead time to ship is from now on based only on business days, Monday to Friday, excludind Saturday and Sunday.
- What you have to do in Lengow
Lead time to ship is by default 2 business days. If needed, you can adjust the delay between 1 and 45 days. Delivery time will not be impacted.
- Original message
Our Marketplace platform partner Mirakl recently updated the calculation of the lead time to ship, a parameter in order to include only business days. [...]
From now on also Saturday (in addition to Sunday) is excluded in the calculation of the lead time to ship. In other words, the calculation of the lead time to ship will be based only on the next business days: Monday to Friday 📦 It will help you to be more agile and precise on the delivery promise, so it will reduce late shipment rate and increase customer satisfaction.
For example: if I fill a 3 days lead time to ship on my offers as a seller, I'll have to ship my Friday orders on Wednesday at the latest (because we exclude Saturday + Sunday). After this calculation we add the delivery time filled at the shop level.
Please note:
The parameter by default of the lead time to ship is now 2 business days if you do'n fill anything at your offer level. Otherwise you can put a delay between 1 to 45 days (in discussion with your Key Account Manager).
This parameter will impact only the lead time to ship and not the delivery time.
- To sum up
21st of January 2022, Decathlon evolves its size grid values (both numbers and name). Make sure your values are matching with the new one in order to keep update and publish your products.
- What you have to do in Lengow
At the Attributes Matching step, make sure for fields refering to size, that your values all match with one from Decathlon's list. Therefore, match values which would be not linked yet.
- Original message
[...] the size grid values will change, in order to display both, the grid number and the grid name when choosing the needed values.
Here is an example to clarify:
A French value 38 (international S) for a T-shirt:
| ID | English Value | French Value | |
| Current | Z349_38 |
UK S FR 38 |
38 |
| NEW | Z349_38 | UK S FR 38 / (Z349: SIZE MEN TOP) | 38 / (Z349: TAILLE HOMME HAUT) |
This change will allow you to fill in the correct data for your products.
One little warning: for all partners importing products from files, please note that in order to add new products or update existing ones, you will need to download a new template from Mirakl.
Moreover, for partners importing products via API or external integrators using values instead of IDs, please take note of the change and make sure to implement it in your future product imports.
The change will be active from 21st of January. [...]
