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Suggestions are provided in the list below.
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Click on "Search" to reach the full list.

Search from a guide

Search bar is available in the top right corner of all steps.
Suggestions are provided in the list appearing below.  
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All channel guides have the SAME index

To ease your channel setup, ALL our channels guides (marketplaces guides) are following the same steps in the same order. 
In addition to follow all explanations to setup a specific channel, you will also acquire useful habits.  

Go deeper with a subject

Reading explanations

It could be simple text or with additional images, gif or video.

Viewing images

Click on the image to enlarge it if necessary.

Watching Videos

Videos provide you with traditional reader functionalities.
Click on the video to enlarge it if necessary.  

Switch to another language

From each page, change the language.
Click on the language button in the top right corner.
Then select the language you prefer.
Not all articles are translated into all languages, but we are working to increase their number.

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A feedback about the HelpCenter?

We keep doing our best every day, but we are not perfect.
You find our guide need improvement?
Let us know! Send us a message.

A question about your account?

The HelpCenter did not provide you with the answer you were looking for?
Lengow Support Team is there to help!
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Click "Submit a request" in the top right corner and fill in the form.
The more accurate information you provide, the quicker the answer.

Or you want to connect to your Lengow Request account?

To access your Lengow request account and read your requests history, visit https://help.lengow.com/hc/en-us/requests/new and enter your credentials.

You don’t have an account on help.lengow.com platform yet?
Simply click on « Sign up » : you’ll just need to enter your name and email address to create an account.   

Have you already contacted the Lengow Support team via email? 
Your account already exists! 
Just click on « Get a password » to access it.  

Once you’re connected, you’ll find your tickets history under « My activities ».   
No time to sign in?
Just click above on "Send a request" and fill in your email address. The request will automatically be added in your requests history.  

Need to copy Lengow in on an email to a channel?
Use the following email address to automatically create a support ticket: help@lengow.com     

Received an answer and cannot read attachment?

In some case, you may not see attachments where you would normally see an attached file. 
 
The attachment may have been sent as a clickable HTML link.
3e723bca-57e6-49f7-a8fe-2d7aa856ce07.png
In that case, it will be made available below the agent signature.

HelpCenter - Make the most of it!

Search a subject

Search from the HomePage

Use the Search bar.

Suggestions are provided in the list below.
2022-01-10_16h01_54.png
Click on "Search" to reach the full list.

Search from a guide

Search bar is available in the top right corner of all steps.
Suggestions are provided in the list appearing below.  
2022-01-10_16h03_25.png

All channel guides have the SAME index

To ease your channel setup, ALL our channels guides (marketplaces guides) are following the same steps in the same order. 
In addition to follow all explanations to setup a specific channel, you will also acquire useful habits.  

Go deeper with a subject

Reading explanations

It could be simple text or with additional images, gif or video.

Viewing images

Click on the image to enlarge it if necessary.

Watching Videos

Videos provide you with traditional reader functionalities.
Click on the video to enlarge it if necessary.  

Switch to another language

From each page, change the language.
Click on the language button in the top right corner.
Then select the language you prefer.
Not all articles are translated into all languages, but we are working to increase their number.

Contact Lengow Customer Success Team

Would you like to send us...

A feedback about the HelpCenter?

We keep doing our best every day, but we are not perfect.
You find our guide need improvement?
Let us know! Send us a message.

A question about your account?

The HelpCenter did not provide you with the answer you were looking for?
Lengow Support Team is there to help!
e66c097c-c4b5-422c-8576-b1053112ec32.png
Click "Submit a request" in the top right corner and fill in the form.
The more accurate information you provide, the quicker the answer.

Or you want to connect to your Lengow Request account?

To access your Lengow request account and read your requests history, visit https://help.lengow.com/hc/en-us/requests/new and enter your credentials.

You don’t have an account on help.lengow.com platform yet?
Simply click on « Sign up » : you’ll just need to enter your name and email address to create an account.   

Have you already contacted the Lengow Support team via email? 
Your account already exists! 
Just click on « Get a password » to access it.  

Once you’re connected, you’ll find your tickets history under « My activities ».   
No time to sign in?
Just click above on "Send a request" and fill in your email address. The request will automatically be added in your requests history.  

Need to copy Lengow in on an email to a channel?
Use the following email address to automatically create a support ticket: help@lengow.com     

Received an answer and cannot read attachment?

In some case, you may not see attachments where you would normally see an attached file. 
 
The attachment may have been sent as a clickable HTML link.
3e723bca-57e6-49f7-a8fe-2d7aa856ce07.png
In that case, it will be made available below the agent signature.
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