Orders go through various statuses in Lengow while being processed.

Here is the list of Lengow statuses corresponding to orders statuses using Mirakl System:  

• "new": [ "STAGING" ]
• "waiting_acceptance": [ "WAITING_ACCEPTANCE" ]
• "accepted": [ "WAITING_DEBIT", "WAITING_DEBIT_PAYMENT" ]
• "waiting_shipment": [ "SHIPPING" ]
• "shipped": [ "SHIPPED" ]
• "refused": [ "REFUSED" ]
• "closed": [ "CLOSED", "RECEIVED" ]
• "canceled": [ "CANCELED" ]
• "refunding": [ "WAITING_REFUND", "WAITING_REFUND_PAYMENT" ]
• "refunded": [ "REFUNDED" ]

Possible actions:

• accept or refuse the order. (order must be at waiting_acceptance status)

Refuse action requires "reason" to be specified.

• ship the order. (order must be at waiting_shipment status)

Ship action requires "tracking_number" to be specified.

If you're using a carrier unregistered by Mirakl, you can enter a "tracking_url". When the carrier is registered by Mirakl, this information is computed automatically.   

• refund (order must be at shipped status)

Refund action requires "reason" to be specified from the valid values accepted by the channel.