Rebecca GIROTTI
Activity overview
Latest activity by Rebecca GIROTTI-
Rebecca GIROTTI created an article, 💡 Where can I find the update / push frequency of a marketplace?
To find the information regarding the update frequency of your offers and product's feed, please access the Help Center page of the concerned channel, and search for "Launch / Update frequency". He...
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Rebecca GIROTTI created an article, 💡 How to disable a channel?
In order to disable (temporarily or permanently) a channel on Lengow, please follow these steps: 1. Click on "Channels" 2. Choose the channel you want to disable 3. Click on "More actions...
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Rebecca GIROTTI created an article, 💡 Should I send parent products to Mirakl channels?
No, parent products shall not be sent to Mirakl channels. There is a specific attribute on Mirakl feeds to send the parent ID, and Mirakl marketplaces don't need to receive the parent products. To ...
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Rebecca GIROTTI created an article, 💡 How can I fix duplicated EANs in my feed?
In order to fix duplicated EANs in the feed, please follow the next steps: 1. Download the optimized feed You will find the URL of the optimized feed at the bottom of the channel's settings section...
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Rebecca GIROTTI created an article, 💡 Why do I see the error "Fields missing" associated to my source data?
If you remove fields from your source data, when the next automatic catalog update takes place, the newer version of your catalog will have fewer fields than your latest version. Therefore, Lengow ...
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Rebecca GIROTTI created an article, 💡 Why can't I find my product on the feed preview?
If you cannot find your product on the feed preview, there might be two reasons why. 1. You are searching for the incorrect ID If you search for the EAN on the feed preview, but the ID has been con...
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Rebecca GIROTTI created an article, 💡 Why does the information I set up manually on the marketplace's back office disappear after a while?
For most channels, when using Lengow, the information entered on the marketplace's back office will be replaced whenever a new feed is exported from Lengow. This is true even if the information rem...
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Rebecca GIROTTI created an article, 💡 How can I duplicate the settings of one channel to another?
Before considering duplicating the settings of one channel to another, please note that you will only have the option to do so with channels having similar structures (same attributes, same categor...
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Rebecca GIROTTI created an article, 💡 I mapped the attribute: why is there an error related to it on the Channel report?
If there are errors on the Channel report, the impacted products might not be published/updated. According to the Channel report below, the error refers to the attribute "brand": Nevertheless, t...
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Rebecca GIROTTI created an article, 💡 Zalando - My product is not available on Zalando: what could be the reasons?
1 - The product has errors The first thing to check when your product is not available on Zalando is the Channel report on Lengow: Search for the product's ID on the Channel report to check if t...