
Rebecca GIROTTI
Articles
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💡 Mirakl - Should parent products be sent to Mirakl channels?
No, parent products shall not be sent to Mirakl channels. There is a specific attribute on Mirakl feeds to send the parent ID, and Mirakl marketplaces don't need to receive the parent products. To ...
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💡 How to disable a channel?
In order to disable (temporarily or permanently) a channel on Lengow, please follow these steps: 1. Click on "Channels" 2. Choose the channel you want to disable 3. Click on "More actions...
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💡 How can I fix duplicated EANs in my feed?
In order to fix duplicated EANs in the feed, please follow the next steps: 1. Download the optimized feed You will find the URL of the optimized feed at the bottom of the channel's settings section...
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💡 Why can't I find my product on the feed preview?
If you cannot find your product on the feed preview, there might be two reasons why. 1. You are searching for the incorrect ID If you search for the EAN on the feed preview, but the ID has been con...
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💡 How can I duplicate the settings of one channel to another?
Before considering duplicating the settings of one channel to another, please note that you will only have the option to do so with channels having similar structures (same attributes, same categor...
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💡 I mapped the attribute: why is there an error related to it on the Channel report?
If there are errors on the Channel report, the impacted products might not be published/updated. According to the Channel report below, the error refers to the attribute "brand": Nevertheless, t...
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💡 Why do I see the error "Fields missing" associated to my source data?
If you remove fields from your source data, when the next automatic catalogue update takes place, the newer version of your catalogue will have fewer fields than your latest version. Therefore, Len...
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💡 My product is not published / updated on the marketplace: what can I do?
Your product is not published on the marketplace. As errors block publications and updates, check if any occurred following these steps: 1. Check the Channel report On the Channel report, check i...
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💡 Zalando - My product is not available on Zalando: what could be the reasons?
1 - The product has errors The first thing to check when your product is not available on Zalando is the Channel report on Lengow: Search for the product's ID on the Channel report to check if t...
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💡 Why does the information I set up manually on the marketplace's back office disappear after a while?
For most channels, when using Lengow, the information entered on the marketplace's back office will be replaced whenever a new feed is exported from Lengow. This is true even if the information rem...