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In order to comply with legal obligations, please do not include any personally identifiable or sensitive data of your customers (in texts, screenshots of orders, attachments, etc.) in this support request form, unless it is directly relevant to your request.
We would like to inform you that our company will be holding its annual internal seminar on September 18 and 19, 2024. During this period, our support team will be available on minimal standby, limited to critical incidents only. As a result, response and resolution times may be longer than usual. We sincerely thank you for your understanding and cooperation. Rest assured, we will do everything possible to address your needs promptly when we return to full capacity on September 20.