Lengow Help Center
Submit a request

Submit a request

In order to comply with legal obligations, please do not include any personally identifiable or sensitive data of your customers (in texts, screenshots of orders, attachments, etc.) in this support request form, unless it is directly relevant to your request.

If you are an agency, we invite you to log in to the Help Center to submit a ticket. This will allow you to select the account for which you would like to receive our assistance.

Please choose a request type below

Your email address

What can we help you with?

What type of incident do you have?(optional)

And more specifically?(optional)

What is your question? (optional)

What is your request?(optional)

Examples of products affected by the issue (ID, EAN...)

For a swift processing of your request, please provide a specific example: e.g., product ID and competitor's URL.

Store ID

Where can I find it? : https://urlz.fr/qsUR

Subject

It will be the subject of the email that will be sent to you in response to your request.

Message

Detail your request as thoroughly as possible for optimal assistance. Please refrain from including personal customer data (text, screenshots, or attachments) unless directly relevant to your request.

Impact on my business

How to choose impact: https://vu.fr/pmBgl - Please consider that the impact will be revised by Lengow if found not accurate.

Attachments(optional)

Add file or drop files here