Refund a specific monetary amount without being tied to unit quantities.Â
The partial refund is useful when refunding part of the item’s price instead of full units For example: A partial refund may be issued due to an item defect.
To refund by amount in your Mirakl back office
- Access the order
- Choose "partial refund"
- Enter the needed custom refund amount
- Add a refund reason
A valid "reason_code" is required for all refunds - Validate the operation
To refund by amount via API
You can include shipping or taxes if needed.
Combine quantity and amount refund
You can also refund both a unit quantity and a custom amount in one operation
See also: How to refund by quantity?