Applicable products: Netmarkets

💡Mirakl - Orders - How to partially refund by amount?

Refund a specific monetary amount without being tied to unit quantities. 
The partial refund is useful when refunding part of the item’s price instead of full units For example: A partial refund may be issued due to an item defect.

To refund by amount in your Mirakl back office

  • Access the order
  • Choose "partial refund"
  • Enter the needed custom refund amount
  • Add a refund reason
    A valid "reason_code" is required for all refunds
  • Validate the operation

To refund by amount via API

You can include shipping or taxes if needed.

Combine quantity and amount refund

You can also refund both a unit quantity and a custom amount in one operation


See also: How to refund by quantity?

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