Shipping costs and delivery methods are defined by the channel. Configure your delivery settings in your Mirakl back office.
Delivery methods
Select delivery methods in your Mirakl back office.
Since 15 September 2025, the tracking link became mandatory and only authorized carriers are accepted.
Shipping costs
Please note that each product is linked to a logistics category. The shipping costs are calculated on the basis of:
- the delivery method linked to the product
- the logistics category linked to the product
For the logistics category, you may choose between several options:
Keep the logistics category assigned by default by the channel. In that case, no action needs to be taken by you in Lengow.
OR
Change the logistics category assigned by default by the channel. In that case, fill in the field "logistic_class" (contact your channel account manager to obtain the list of authorized values).
Note: Go to your Mirakl back office if you want to set up free shipping costs for all your products.
Leadtime-to-ship
It corresponds to the time (in days) necessary to prepare an order.
Lead time to ship can be useful for built-on-demand products which need to be built, prepared, and packaged before they are sent. In this case, you can specify a lead time to ship of five days for example, so that the customer knows that it will take five days before you ship the order.
By default, the preparation time is 2 working days (excluding Saturday and Sunday). You can change this preparation delay from 1 to 45 days at any time.