The costs provided in Lengow only impact statistics in Lengow, available for the marketplace channels only.
This data is not transferred to channels, you have to provide them in the platform.
1. Provide your marketplace costs
or
How to access it? "Channels" tab > Choose a channel > "Channel settings" > "Costs"
For your marketplace channels, provide:
- Your monthly subscription
- Fees per product sold
- Commission fees
The channel works with categories? If commission fees are different from categories to categories, click on "I want to specify taxes per category" and provide related fees.
In reports, marketplaces costs are calculated as follow:
Subscription
+
(fees per products sold * number of products sold)
+
(commission fees * revenues per categories)
2. ROI calculation
Once your costs are provided, choose your ROI calculation method. Go to the "ROI" tab to choose the one that best suits your needs among the 7 suggested.
If no method is selected, then the first one (Revenue - Costs / Costs) will be considered.