Please confirm your participation to the sales to your Rue du Commerce account manager.
You may communicate them your best deals to put forward.
For any questions about the sales integration and the catalogue, please contact their Merchant Service (service.marchands@rueducommerce.com / +33 1 84 13 04 03).
Before you start setting up your Lengow feed
When to fill out your sales in Lengow?
The integration of the sales does not immediately raise the sale price, given that the start date set at Rue du commerce will be the official start date of the sales
So you can start setting up your sale offers as early as possible!
Sales / flash sales and promotions at the same time?
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Sales, discount prices and flash sales cannot work at the same time. Therefore, we advise you to remove any discount prices or sales flash from the offer feed/file for the items on sales. This must be done at least 7 days before the sales opening.
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The reference price takes into account all the promotional, flash and private sales.
- If you set up sales and take part in a promotional operation using a promo code, this code will be applied to the price already on sale. Make sure you take this into account in your settings.
What could invalidate my sales settings?
Except for the usual errors (mandatory attributes not completed, invalid image…), sales may not be online for the following reasons:
- You've already entered sales, such as the winter sales, and haven't deleted the dates and prices of the various markdowns.
- An element is missing or the format is invalid : Start date or end date of sales
- The ongoing markdown is modified : price
- The end-date is outdated
Make sure that promotions/flash sales are not in conflict with sales.
How to configures my SALES in Lengow
The configuration of a product for sales will require filling in the following 4 attributes in Lengow:
- "Price": i.e. regular price which will be crossed out
- "sales-price-1": the discounted price
- "sales-start-date-1": 2025-01-08T02:00:00.000+01:00
- "sales-end-date-1": format YYYY-MM-DD (end of the sales period, except if markdowns). Ex: 2025-02-04
Then, once your sales are over, please delete the values in the "sales" attributes.
Date formats
The start-date format for the first day of Sales period is mandatory (YYYY-MM-DDTHH:MM:SS.000+01:00). It cannot be modified until the end of the sales.
- YYYY-MM-DDTHH:MM:SS.000+01:00 = Winter time
- YYYY-MM-DDTHH:MM:SS.000+02:00 = Summer time
The other dates format must be YYYY-MM-DD
Markdowns
You can apply markdowns at will. Use the "sales" attributes. Ex: "sales-price-2" for the second markdown.
Just make sure that the end-date of the 1st markdown is not be the same as the start date of 2nd markdown (and so on for the next markdown).
Law about sales
Since 28th May 2022, any price reduction must indicate the previous price applied by the seller before the price reduction is applied.
The previous price is the lowest price applied by the seller to all consumers during the last thirty days
before the price reduction is applied.
You can find more details on this regulation in Article L 121-1-1 of the French Consumer Code.