The detailed list of all required and recommended attributes is available in your Mirakl back-office.
Read our dedicated article.
General Product Safety Regulation (GPSR) (for merchants selling in the EU)
To comply with the General Product Safety Regulation (GPSR) applicable from December 13, 2024, you must provide to Rakuten the following information about your products through attributes available in Lengow:
- "name_economic_operator" (requis) : Company name
- "address_economic_operator" (requis) : Company address
- "city_economic_operator" (requis) : City of company
- "country_economic_operator" (requis) : Country code of the company. Ex: FR
- "zipcode_economic_operator" (requis) : Zipcode of the company
- "phone_economic_operator" (requis) : Phone number of the company
- "email_economic_operator" (requis) : Email of the company
- "address_details_economic_operator" (optionnel) : Company address details (optional)
- "region_economic_operator" (optionnel) : Region of the company (optional)
Compliance with the VAT legislation
In Lengow, fill in the shipping_from_country and import_country attributes.
Create a Rule if needed to specify "shipping country" and "import country" per product or group of products.
The values entered in these fields will be displayed at the order acceptance stage. You can edit them at that time.
If you are using automatic order acceptance, the easiest way to do this is to fill in the fields in the attributes mapping.
Rakuten is requesting numeric ISO codes.
Wikipedia may help you find them
Note that for France, rakuten does not allow 250 but 249.