In this tab find all your orders with information regarding:
- orders with errors
- orders waiting for shipment
- the date of the last synchronisation
- Orders are only imported only once their status has become "Waiting for shipment".
- As the import of order in the Lengow plugin causes a decrement of the stock on the product ordered, no import is made at the status "cancelled" and "refunded".
- Once the order is imported, it will no longer be synchronized with the plugin.
A synchronisation runs automatically every 5 minutes. You can manually synchronise your orders to import them or restart an action.
Also, for each order not imported / in error, a message with the details of the error is available.
You can then restart the action directly if the error is corrected.
💡 How to add tracking information and synchronise an order with the marketplace?
You can then restart the action directly if the error is corrected.
💡 How to add tracking information and synchronise an order with the marketplace?
The reports are automatically sent to your e-mail address, if you have configured it from the command parameters (Settings tab of the plugin).
A cron task will automatically synchronize your orders every hours.