1. Help Center - Channel Execution Solutions by Lengow
  2. Import Methods
  3. The Lengow Plugin for your e-commerce platform
  4. PrestaShop
  5. FAQ - PrestaShop

💡 My orders are importing into the wrong Prestashop. What should I do?

Do you have at least two PrestaShop instances, and your orders are not being imported into the correct site?

  • Please check the shop management settings in each of your environments.
    Lengow > Settings > Shop Management

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  • In the Catalog ID, make sure that the IDs of your catalog and its additional sources are filled in, separated by semicolons.

Sophie MAINI-GASTOU
Updated
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