You can manage your orders in the Lengow platform.
Order retrieval
Lengow retrieves orders placed on Castorama's website:
- every 15 minutes over a day;
- once a day over the last 5 days.
Order processing
Orders go through various statuses in Lengow while being processed.
Lengow/Mirakl orders Statuses:
Castorama uses the common statuses of Mirakl orders.
Please note that Castorama orders are automatically accepted.
This means that when Lengow retrieves them, orders are already at the "waiting_shipment" status.
E-invoicing (CTC) custom fields
To support France's Continuous Transaction Control (CTC) e-invoicing mandate coming into force on 1 September 2026, Castorama France has added three read-only custom fields to its platform to transmit seller identification data at order level.
No Action Required
No action is required in your Mirakl back office. Castorama populates these custom fields automatically upon order creation, and account settings do not need to be updated manually.
The three additional read-only fields are exposed through Mirakl order payloads ("OR11 order_additional_fields") and mapped within Lengow as follows:
| Code | Label | Description | Lengow Mapping |
|---|---|---|---|
| "siret-number" | SIRET Number | SIRET number required for e-invoicing | "order_meta" (generic) |
| "siren-number" | SIREN Number | SIREN number required for e-invoicing | "order_meta" (generic) |
| "vat-registration-number" | VAT Registration Number | VAT registration number required for e-invoicing | "billing.vat_number" |
Developer Note
These fields are supported natively through standard order synchronisation. If you use an API or custom ERP connector, ensure your system is configured to read "order_meta" and "billing.vat_number" from order payloads to retrieve full identification details for your invoicing workflows.
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