Orders go through various statuses in Lengow while being processed.

Here is the list of Lengow statuses corresponding to orders statuses using Mirakl System:  

  • "new": [ "STAGING" ]
  • "waiting_acceptance": [ "WAITING_ACCEPTANCE" ]
  • "accepted": [ "WAITING_DEBIT", "WAITING_DEBIT_PAYMENT" ]
  • "waiting_shipment": [ "SHIPPING" ]
  • "shipped": [ "SHIPPED" ]
  • "refused": [ "REFUSED" ]
  • "closed": [ "CLOSED", "RECEIVED" ]
  • "canceled": [ "CANCELED" ]
  • "refunding": [ "WAITING_REFUND", "WAITING_REFUND_PAYMENT" ]
  • "refunded": [ "REFUNDED" ]

Possible actions:

  • accept or refuse the order. (order must be at waiting_acceptance status)

Refuse action requires "reason" to be specified.

  • ship the order. (order must be at waiting_shipment status)

Ship action requires "tracking_number" to be specified.

If you're using a carrier unregistered by Mirakl, you can enter a "tracking_url". When the carrier is registered by Mirakl, this information is computed automatically  

  • refund (order must be at shipped status)

Refund action requires "reason" to be specified from the valid values accepted by the channel.

Mirakl_orders_statuses.png

mirakl_order_status.png

Fulfillment orders

If "Fulfillment" feature is made available by the marketplace, information will be automatically retrieved as specified in the "Lengow & Fulfillment" guide, "Orders Import" step.

Mirakl orders statuses

Orders go through various statuses in Lengow while being processed.

Here is the list of Lengow statuses corresponding to orders statuses using Mirakl System:  

  • "new": [ "STAGING" ]
  • "waiting_acceptance": [ "WAITING_ACCEPTANCE" ]
  • "accepted": [ "WAITING_DEBIT", "WAITING_DEBIT_PAYMENT" ]
  • "waiting_shipment": [ "SHIPPING" ]
  • "shipped": [ "SHIPPED" ]
  • "refused": [ "REFUSED" ]
  • "closed": [ "CLOSED", "RECEIVED" ]
  • "canceled": [ "CANCELED" ]
  • "refunding": [ "WAITING_REFUND", "WAITING_REFUND_PAYMENT" ]
  • "refunded": [ "REFUNDED" ]

Possible actions:

  • accept or refuse the order. (order must be at waiting_acceptance status)

Refuse action requires "reason" to be specified.

  • ship the order. (order must be at waiting_shipment status)

Ship action requires "tracking_number" to be specified.

If you're using a carrier unregistered by Mirakl, you can enter a "tracking_url". When the carrier is registered by Mirakl, this information is computed automatically  

  • refund (order must be at shipped status)

Refund action requires "reason" to be specified from the valid values accepted by the channel.

Mirakl_orders_statuses.png

mirakl_order_status.png

Fulfillment orders

If "Fulfillment" feature is made available by the marketplace, information will be automatically retrieved as specified in the "Lengow & Fulfillment" guide, "Orders Import" step.

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