💡 Magento - Why do orders arrive in duplicate with extra numbers?

If you notice that orders are arriving in duplicate with extra numbers in the order ID, this may be due to the "Debug mode" function.

This case happens with our Magento plugin when sending test orders to the sandbox.

Usually, after generating test orders on the sandbox, we got a fake order ID like "4UTO-000223" :

ID on Aviato.png

Then, on the Magento side, we should have the same : 

ID on Magento.png

If you have set "Activate debug mode" to "Yes" in our plugin Import settings in Magento, you will have several fake orders arriving. 

debug mode magento.png

It's possible to detect this because the order ID is different from the one created in the sandbox.

For example, order "4UTO-000218" in the sandbox will appear multiple times with different order IDs “4UTO-000218- -XXXXXXXXXX” on your Magento.

Error ID on magento.png

To avoid this behavior, set "Activate debug mode" to "NO".

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