In the settings of your catalogue in Lengow, you may want to modify the field corresponding to the product ID.
However, this field is usually grayed out :
To make it available for modification, you will need to deactivate all the channels linked to this catalogue.
Example
In this example, a catalogue was linked only to a Criteo channel.
Whether the channel is "active" or "draft", it must be temporarily deactivated by following these steps:
- Go to each channel attached to this catalogue, and pause the channel while you make the change.
- Once disabled, go back to the catalogue settings and change the field selected as the product ID:
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- Don't forget to reactivate your channel(s) once the change has been made.
Find out more about activating and deactivating channels in these Help Center pages: