The sandbox is a test environment, as opposed to the production environment, which is the live Lengow platform.
The Lengow sandbox is accessible on request for a 15-day period (renewable upon request), without time restrictions.
API calls can be made by targeting the .net (sandbox) environment instead of the usual .io (production).
API documentation: https://api.lengow.io/docs/
Find how to switch from the production mode to the sandbox for PrestaShop, Magento, Shopware and WooCommerce.
When to use the sandbox?
The sandbox is useful for:
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Testing the installation of the Lengow plugin and its connection to your e-commerce platform.
Not available for Shopify. - Generating fictitious standard orders to test their retrieval on your e-commerce platform or via API (e.g. GET /v3.0/orders/).
Please note that Lengow does NOT recommend the sandbox for the following tests:
Integration of orders from a specific marketplace: The standard orders generated in the sandbox are built according to a fixed model and are not real marketplace orders. Please note that Zalando is not compatible with the sandbox.
Marketplace configuration: The data exchanged via the sandbox have no real interaction with the marketplace. To view the structure of a marketplace, add it directly to the production environment (your data will not be sent until you have established an API connection).
Importing your catalogue into Lengow: This can be done directly in the production environment via standard import methods (file, URL, FTP).
HTTPS Requirement: To synchronise a testing environment, it is essential to use HTTPS with a valid SSL certificate. It is not possible to connect an environment using HTTP or an invalid certificate.
If you need a temporary SSL certificate for your test environment, consider solutions such as ZeroSSL, Cloudflare SSL, or Ngrok.
Recommendation
As the pre-production sandbox environment is limited and not identical to production, Lengow recommends not pushing your settings too far in the sandbox. We advise switching quickly to production tests on a restricted product catalogue to confirm that order statuses and workflows align with your expectations.
How to access the sandbox?
- Be an active Lengow customer (sandbox access is not available to non-customers).
- Register on this page: http://my.lengow.net/registration
Please do not enter your production API credentials and do not launch live marketplace channels in the sandbox environment, as actions performed there may impact or overwrite your existing data on the live channel.
How to create fictitious standard orders?
To add test orders, you must configure your sandbox and add a channel:
- Add your source catalogue (classic file/URL/FTP import, or via a pre-production plugin provided on request).
- Add a marketplace channel (the connection is fictitious).
- Complete a basic channel configuration (mapping at least one category and mandatory attributes).
Once these steps are completed, contact our Support team so that our teams can generate standard fictitious orders in your sandbox.
About fictitious orders
The purpose of these standard orders is solely to verify that order retrieval is operating correctly in your system. These orders are randomly auto-generated on a selection of marketplaces and statuses.
Test orders differ from real production orders: data is non-customisable, may be structured differently, or may lack specific values present in live environments.
To perform an end-to-end test for a specific marketplace, we recommend completing sandbox tests with a live order test directly in the production environment by purchasing a published test product.
Sandbox Capabilities & Limitations
The table below outlines what can and cannot be done within the pre-production sandbox environment:
| What you can do | What you cannot do |
|---|---|
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