First make sure you have "created" your store from your Rakuten access. The marketplace needs to know the geolocation, its opening hours etc ... to give you a store identifier which will be useful when setting up the service into Lengow and for retrieving your orders.
Then, check that the product catalogue used by the Lengow platform has a column with the stocks of your store(s).
And follow these steps:
- Add the "Click & Collect" online service from your Rakuten feed into Lengow. This service, once activated, will unlock attributes dedicated to the Click & Collect option which will be entered from the mapping attributes.
- Complete the attributes visible on the block dedicated to the Click & Collect service. Make sure that the stocks filled and the store ID are those of your stores registered on the marketplace.
- Add a condition on your attributes if the service does not concern the whole catalogue.
Further information
Store stocks are sent to the marketplace every hour, along with data from the Offers feed.
Orders placed with the online click & collect service are only available via the Lengow API, they cannot be imported through our plugin.
Indeed these orders have statuses and actions dedicated to click & collect which make them incompatible with our plugin at the moment. As the statuses of these orders are particular we advise you to consult our API documentation on this subject.