🔧 Amazon FR - Error : Votre lien "installation_manual" ne fonctionne pas. Saisissez une adresse Web valide pour continuer. (Attributes: "compliance_media")

Error message

Votre lien "installation_manual" ne fonctionne pas. Saisissez une adresse Web valide pour continuer. (Attributes: "compliance_media")

What this error means

Amazon's system rejects URLs containing accented characters (like "é" or "à"). In this case, it is specifically affecting the compliance_media attribute for your document links.

How to find and fix the error:

1. Rename the file in the URL: Go to your server or hosting platform and rename the actual file so the URL path no longer contains any accented characters (for example, replace "é" with "e").

2. Check the valid link: Verify that the new URL is actually a valid, working link. Open it in a private browser window to ensure the document successfully loads.

3. Update Lengow: Update the URL for the compliance_media attribute in your Attributes Mapping or within your Rules using the new, clean link.

4. Push the update: Launch a new publication to Amazon to send the corrected data directly to the marketplace.