💡 My product is not published / updated on the marketplace: what can I do?

Your product is not published on the marketplace. As errors block publications and updates, check if any occurred following these steps:

1. Check the Diffusion Report 

On the diffusion report, check if there is any error associated to your product by searching the product ID. 

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2. Check the Feed Preview

On the feed preview:

  • Search for the ID of the concerned product to check if the required information of the error message is filled out.
  • The coloured dot in "send it ?" column must be green.

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3. Check the Attribute mapping

If an attribute is empty on the feed preview, check if it is filled out on the attributes page.

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4. Check your Data on the Catalog Preview

If the concerned attribute is filled out with a field from your catalogue:

  • In the catalogue preview, check if the field has values. An empty field generates an error.

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