You can manage your orders in the Lengow platform.
Lengow retrieves orders placed on the channel website every 15 minutes.
Orders go through various statuses in Lengow while being processed:
Here is the list of statuses corresponding to orders statuses in Lengow:
New orders are automatically accepted by bol.com.Therefore, bol.com orders appear directly in the "Waiting_shipment" status on Lengow.
- Waiting_shipment. The order has been accepted and is awaiting for shipment. Here is what you can do at this stage:
- Confirm order shipment. Specify the tracking number to ship the order.
- Refuse the order.
- Shipped. The order has been shipped. At this stage, you cannot carry out any action.
- Cancelled. the order has been cancelled. At this stage, you cannot carry out any action.