Applicable products: Netmarkets

🔧Amazon - Error - item_package dimensions are required (height, length, width, weight)

Amazon error message 

"item_package_weight.0: 'value' is a required property"
"item_package_dimensions.0.height: 'value' is a required property"
"item_package_dimensions.0.length: 'value' is a required property"
"item_package_dimensions.0.width: 'value' is a required property"

What does this error mean

Amazon requires complete package information. This includes:

  • Height
  • Length
  • Width
  • Weight 

If one of these values is missing, Amazon rejects the product because it cannot calculate shipping or storage requirements correctly.

How to fix this error

  • Check your product data in Lengow.
  • Ensure the following mandatory attributes are filled in:

    • "item_weight..value": product weight.
    • "item_weight..unit": product weight unit of measure.
    • "item_package_dimensions..length.value": package length.
    • "item_package_dimensions..length.unit": package length unit of measure.
    • "item_package_dimensions..width.value": package width.
    • "item_package_dimensions..width.unit": package width unit of measure.
    • "item_package_dimensions..height.value": package height.
    • "item_package_dimensions..height.unit": package height unit of measure.
    • "item_package_weight..value": package weight.
    • "item_package_weight..unit": package weight unit of measure.

    Provide values with both a numeric value and a unit of measurement (cm, mm, g, kg, etc.).

In Lengow, you must indicate the dimensions and weight of your products and their package, as Amazon requires this information for listing and logistics.

For more details, see our guide: Amazon – Dimensions and weight requirements .

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