Starting 02 February 2026, Veepee / Privalia (PinkConnect) orders will go into "accepted" status after merchant acceptance, with the transition to "waiting_shipment" occurring only after successful payment validation.
What is changing?
After acceptance of an order ("accept" action):
- The order status will be "accepted" (instead of "waiting_shipment" directly)
- Veepee / Privalia will automatically move the order to "waiting_shipment" status once the buyer’s payment is validated
- If payment validation fails, the order will be canceled
What you have to do
If you're retrieving orders via API, make sure you adapt your API settings for this new order status flow, if needed.
Ensure your integration handles the "accepted" status, and that your workflows relying on the "waiting_shipment" status are not triggered too early.