We are pleased to announce an important update to the PinkConnect connector. To improve data stability and resolve multi-feed conflicts, PinkConnect is moving from Full updates to Incremental updates for both product and offers data.
This update happens automatically, your Lengow workflow remains exactly the same, and you do not need to change your feed settings.
What is changing?
Until now, PinkConnect processed full updates, meaning that any product absent from your feed was automatically disabled. With Incremental updates, PinkConnect will only update the items present in your feed. Missing products are simply ignored and left unchanged.
| Previous Behaviour (Full Updates) | New Behaviour (Incremental Updates) |
|---|---|
|
Missing products were disabled PinkConnect replaced your entire catalogue with the feed contents. Products absent from the update were automatically removed. |
Missing products are ignored PinkConnect only reads the products included in the batch. Products that are not in the file are left untouched and remain active. |
|
Multi-feed Conflicts When Feed B (e.g. Spain) synchronised, it disabled Feed A's (e.g. France) exclusive products because they were absent from Feed B's file. |
Multi-feed Harmony Feeds no longer conflict. When Feed B synchronises, it only updates its own products. Feed A's exclusive products are ignored and remain active. |
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How this impacts your data
- Catalogue & Offers: PinkConnect only updates the data included in your feed. Items not included will remain completely unchanged (they are not disabled or unpublished, and their stock does not drop to zero).
-
Pricing: Prices remain specific to each channel.
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Important Reminder regarding Shared Stock
While incremental updates solve the issue of accidental offer deactivations, please remember that stock is shared across all PinkConnect channels. You therefore cannot have a different stock per country for the same SKU.
To manage your stock effectively across multiple countries, you must choose between using Independent Stock (different SKUs) or Shared Stock (same SKU):
| FR | ES | Impact on Stock |
|---|---|---|
| FR uses SKU "ABC" | ES also uses SKU "ABC" | Shared Stock: The last feed sending an update for "ABC" defines the stock value across all channels. |
| FR uses SKU "FR-ABC" | ES uses SKU "ES-ABC" | Independent Stock: Two different stock entries. An update to "FR-ABC" does not affect "ES-ABC". |
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Important
If the same SKU is published on several channels, setting its stock to 0 to unpublish it from one specific channel will also make it unavailable on all other PinkConnect channels where it is published.
 Need more information?
For more details on managing your PinkConnect integration, please consult our updated Sending and update frequency guide in the Help Center.
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