Error message
Technical error: Incorrect parcel height format
What does this error mean?
The package dimensions "height" (which can be "length" or "width") value provided to TikTok is in an incorrect format, likely using decimals where a positive integer is required.
How to solve this error
- Locate the "Package Dimensions" attribute in the TikTok mapping. In this example, "Package Dimensions - Height". Depending on your error, it can be "length" or "width".
- Change any decimal values to positive integers.
- Perform a product push of the feed to synchronise the updated data.