LDLC (Mirakl)

Add a channel catalogue

Add a channel catalogue in your Lengow account.

We recommend defining a Segment within your product catalogue to only configure and send the products you want to publish on this channel.

Map Categories

Map your categories using "Categories mapping".

Complete Attributes mapping

Map your catalogue fields with the fields requested by the channel, based on fields definitions. If necessary, enter hard values, use functions and/or adapt the values by creating rules.

The detailed list of all required and recommended attributes is available in your Mirakl back-office.
Read our dedicated article.

1. Set up your special offers/sales

To set up special offers/sales, fill in the following fields:

• "price": strikethrough price of your product (original price). If your product is not discounted, this field must be filled in with your usual selling price.
• "discount-price": discounted price of your product.
• "discount-start-date" (optional): the date on which your promotion/sale begins. If you fill in this field and the "discount_price" field, the promotion will only begin on the date provided. Format: yyyy-mm-dd
• "discount-end-date" (optional): the date on which your promotion/sale ends. If you fill in this field and the "discount_price" field, the promotion will stop on the date provided. Format: yyyy-mm-dd

2. Delivery method and costs

Shipping costs and delivery methods are defined by the channel. Contact it to obtain the table of costs.

2.1) Delivery methods

Select delivery methods in your channel back office.

2.2) Shipping costs

Please note that each product is linked to a logistics category. The shipping costs are calculated on the basis of:

• the delivery method linked to the product
• the logistics category linked to the product

For the logistics category, you may choose between several options:

Keep the logistics category assigned by default by the channel. In that case, no action needs to be taken by you in Lengow.

OR

Change the logistics category assigned by default by the channel. In that case, fill in the field "logistic_class" (contact your channel account manager to obtain the list of authorised values).

3. Variation values

This channel doesn't manage products variations and will create a separate product page for each product variation from your products catalogue.

For instance, there will be different product pages for a mobile phone available in different colours on the channel:
- One product sheet for the product X in black
- One product sheet for the product X in grey
- One product sheet for the product X in red
- One product sheet for the product X in blue

4. July 2021 VAT legislation - Get compliant!

In your Mirakl LDLC seller account, please fill in:

• country from where your orders are sent
• your company country
• the "TVA FR" field

In Lengow, fill in these fields:

• vat-rate-fr (mandatory)
• vat-rate-be (mandatory)

5. General Product Safety Regulation (GPSR)

To comply with the General Product Safety Regulation (GPSR) applicable from December 13, 2024, you must provide to LDLC the following information about your products through attributes available in Lengow:

• "gpsr-responsible-person-name": Name, Corporate Name, or Registered Trademark of the manufacturer or the responsible person in the EU.
• "gpsr-responsible-person-address": Postal address of the manufacturer or the responsible person in the EU, including the country.
• "gpsr-responsible-person-email: Email address of the manufacturer or the responsible person in the EU.

Make sure to also fill in the product section the "media_notice_url" attribute with a URL leading to a file or a page containing technical or safety information.

Manage your Exclusions

Follow the usual instructions for exclusions for this channel:

Preview your data

Check the data you are about to send to the channel at the "Preview" step.

Configure your Options

Configure options before sending your products catalogue to the channel.

• Regarding the identifiers you have to complete:

Mirakl_storeid : Enter here your Mirakl store identifier

More about Mirakl Authentification System

Launch the channel catalogue

• Before sending your optimised catalogue to the channel:
  • Check that your channel online store has been created and opened.
  • Check that there are no rules created in your channel back office.

Note: contact your  channel account manager if you have any question on this matter.

• Send your optimised catalogue to the channel   

Two distinct feeds are sent to the channel through API:

• Product Feed: enables the integration and creation of products. It is sent to the channel once a day. If your products are free from errors, they will be created on the channel and will appear online within 48 hours, after the offer feed has been sent.
• Offer Feed: enables the update of prices, stock, etc. It is sent to the channel every hours. When the channel receives the offer feed, data is updated almost immediately on the channel website.

Read Channels reports

Read product and offer Channels reports to check that your products are properly configured, either at product creation level (product feed) or updates (offer feed). These reports list only items which were rejected by the channel. For each product in error, the channel specifies the reason for the rejection.

Product and offer Channels reports are available and downloadable from:

• Lengow: "Channel" tab > select "name of the channel" > click on "Activity"
• Your Channel Mirakl back office:
  • Products feed report: "My Inventory" > "Import From File" > "Track product imports"
  • Offers feed report : "My Inventory" > "Import From File" > "Track offer imports"

Edit a product file

Check our usual guidelines to edit your data:

• Edit "product data" : Contact your channel account manager to edit this data.
• Edit "offer data" : Data is automatically updated as soon as the offer feed is sent out (the frequency is indicated at the "Launch the channel catalogue" step).

Unpublish/Delete an offer

• To stop advertising an offer on the channel, read our recommendations.
• To delete an offer from your channel Mirakl back office, set the quantity of the product at 0 (zero) in the "Attributes mapping" section.

Manage your orders

You can manage your orders in the Lengow platform.

1. Order retrieval

Lengow retrieves orders placed on the channel's website every 15 minutes, and once a day over the last 5 days.

2. Order processing

Orders go through various statuses in Lengow while being processed.

3. Lengow/Mirakl orders Statuses

This marketplace uses common statuses of Mirakl orders.

Contact Channel

 Julie LE HIR (j.lehir@ldlc.com) / Business Development Manager