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  1. Lengow Help Center
  2. NetMarkets
  3. Marketplace Channels
  4. TikTok Shop
  5. TikTok Shop - Main errors and their resolution

TikTok Shop - Main errors and their resolution

  • 🔧 TikTok Shop - Error : Product not found
  • 🔧 TikTok Shop - Error : PARENT_INVALID_CHILD_EXCLUDED
  • 🔧 TikTok - Error : Technical error: Incorrect parcel height format
  • 🔧 Tiktok - Error : DescriptionImageValidationError: ["<img> tag #1 must define both 'width' and 'height' attributes."]
  • 🔧 Tiktok Shop - Error : Category: the attribute is required
  • 🔧 TikTok Shop - Error: "category_id: Category XXX is not available for this merchant. Permission statuses: ['INVITE_ONLY']"
  • 🔧 TikTok Shop - Error: Logistics service unreachable

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