From 3rd March 2025, Conforama will discontinue two delivery methods: 24H delivery and Eco drop-off delivery.
Make sure to change the settings in your Mirakl Back-office accordingly.
What is changing
These two delivery methods will be discontinued from 03/03/2025:
| Current | Recommandation |
| Livraison 24H | Use « Livraison express devant chez vous » OR « Livraison express dans la pièce » |
| Livraison Eco déposé au pied du domicile | Use « Livraison devant chez vous » |
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What you have do
There is nothing to do in Lengow. The settings must be changed in your Mirakl back-office if you were using these delivery methods: Settings > Shipping > Shipping costs > Edit shipping costs.
Follow the detailed instructions given by Conforama in their message below.Â
For more information, please contact: MarketplaceSupport@conforama.frÂ
Original message
These two delivery methods will be discontinued from 03/03/2025:
- 24-hour delivery > Use ‘Express delivery in front of your home’ OR ‘Express delivery in the room’.
- Eco delivery to your doorstep > Use ‘Delivery in front of your home’.
How do you change your delivery methods?
1. Update your delivery methods:
- Go to your Mirakl Back office : Click on Settings > Shipping > Shipping charges
- Click on the ‘Metropolitan France’ delivery zone > More actions > Edit methods. You will need to repeat the actions for the other zones if necessary.
- Leave the box ticked for ‘selected modes only’ and then click on ‘edit’.
- Once you have made your changes, click on Done > Save > Update.
2. Update delivery charges :
- To change the amounts, click on the delivery method :
Notes: if delivery charges were offered on some delivery methods, you need to uncheck the box « free shipping » to display the two fields ‘initial price’ and ‘additional price’.
If shipping costs were offered on all modes, click on ‘here’ in the mirakl help text > uncheck ‘offer all shipping costs’ > return to the shipping costs page (Settings > Shipping > Shipping costs).
3. Update the logistics classes :
- Click on the ‘Standard Letter < 200G’ logistics class > More actions > Activate or deactivate.
Notes: for each class, don't forget to define a delivery deadline by clicking on : More actions > Update additional information.
If no delivery time is entered, Conforama's default delivery time will be used: 4 or 5 days depending on the delivery method.
- Logistical classes
|
Libellé |
Code |
|
Enveloppe Standard <200g |
A |
|
Grande enveloppe - < 500g |
B |
|
Petit Colis 1 100g à 500g |
C |
|
Petit Colis 2 500g à 1kg |
C1 |
|
Colis Medium - 1kg à 2.5kg |
D |
|
Colis Medium 2 - 2,5kg à 5kg |
D1 |
|
Colis Important 1 - 5kg à 7,5kg |
E |
|
Colis Important 2 - 7,5kg à 10Kg |
E1 |
|
Colis Important 3 - 10kg à 30kg |
F |
|
Produits Encombrant 1 - 1kg à 14,90 kg et/ou > 2m de développé (Lxlxh) |
F1 |
|
Produits Encombrant 2 - 15kg à 29,90kg et/ou > 2m de développé (Lxlxh) |
G |
|
Produits Encombrant 3 - 30 à 50 kg et/ou > 2m de développé (Lxlxh) |
H |
|
Produits Encombrant 4 - >50 kg et/ou > 2m de développé (Lxlxh) |
I |
|
Produits hors gabarits |
J |
|
Classe Logistique Gratuite |
K |
Notes: to retrieve logistics class codes, you can use the SH31 API.
For more information, please contact: MarketplaceSupport@conforama.frÂ
Kind regards,
Conforama Marketplace Team