Please be aware of an upcoming change to Octopia carrier values, effective Tuesday 29 September at 9am (CEST). Depending on how you retrieve your Octopia orders, this release may require you to update your carrier mappings.
What is changing?
To improve tracking synchronisation, carrier keys will be updated to match the exact values required by Cdiscount. You will need to use these new carrier values to continue processing and tracking your Octopia orders correctly.
 Example of change
The old carrier key "fex" will become "FedEx".
Action Required & Impact
Please review the table below to see if your integration is impacted and what actions you need to take.
| Integration Method | Impact & Action Required |
|---|---|
| Lengow Orders API | No impact. No action is required. |
| Magento & Shopware Plugins | No impact. No action is required. |
| PrestaShop, WooCommerce & Shopify Plugins | Action Required. Your existing carrier mappings will be lost when the release is deployed. You must remap your carriers after the deployment on Tuesday 29 September at 9am. Note: This action cannot be completed in advance. |
Important Warning for PrestaShop, WooCommerce, and Shopify Users
If you do not remap your carriers after the deployment on 29 September, your order processing and tracking synchronisation will be impacted.
Resources & Support
Please find the attached files below containing the complete list of old and new carrier mappings.
If you have any questions or need assistance updating your mappings following the release, please do not hesitate to contact our Support team.
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