Zalando Fulfillment Solutions (ZFS) is a service enabling Zalando to send your products and fulfill your orders for you, from their warehouses.
bc104bdf-6793-4b8e-8001-ac83dffc1cf2.jpg
To activate this service in Zalando, you first need to make sure that you have two separate agreements with Zalando:
  • one with Zalando Partner Program
  • one with Zalando Fulfillment Solutions
In Zdirect, you can then choose if you want to manage orders through Partner Fulfillment (default) and/or Zalando Fulfillment Solutions.   
We recommend referring to Zalando's documentation to learn more about ZFS: 
Tips to help you get the most out of ZFS with Lengow!
  • Try to send to Zalando's warehouse the 20% of SKUs that are responsible for 80% of your sales and replenish frequently. Zalando recommends weekly or bi-weekly. 
  • You will be assigned a dedicated Zalando sales manager to help you through the process of getting started.
    Get in touch with ZFS: logisticssolutions@zalando.de

Getting started with ZFS in Lengow

There is no change needed in the Lengow platform regarding authentication or settings. 

d7f354a4-a0c1-4973-9439-82f544c9ba55.png
Your ZFS stock, in particular, is not managed through Lengow but directly with Zalando. Only send your own stock via Lengow.
Using the ZFS in Lengow means that you already have connected and set a Zalando feed in your Lengow account.
If not, contact our Support Team to know your options and how to import your products from Lengow to Zalando.  

ZFS orders management

The orders fulfilled by Zalando are retrieved in Lengow directly at the "shippedstatus.
A "fulfillment" icon is shown on ZFS orders (see screenshot).
f5dc76cf-c12f-4e1b-8e09-9aa86854a75a.png

If you import these orders into your back office:

  • using Lengow API: the information can be retrieved through the node "is_delivered_by_marketplace".
  • using one of Lengow's plugins, from the orders import settings:
    • Activate the option to import the orders shipped by marketplaces.
    • Specific for ShopifyNo action is required on your part. Orders go directly back to your Shopify backoffice with the status "fulfilled" and don't decrease stocks. Look for the custom field "shipped by marketplace" and the value "yes" or "no" in your logs. 

ZFS logistics:
In zDirect, you can monitor your stock movements and manage your shipping notices.

Zalando Fulfillment Solutions (ZFS)

Zalando Fulfillment Solutions (ZFS) is a service enabling Zalando to send your products and fulfill your orders for you, from their warehouses.
bc104bdf-6793-4b8e-8001-ac83dffc1cf2.jpg
To activate this service in Zalando, you first need to make sure that you have two separate agreements with Zalando:
  • one with Zalando Partner Program
  • one with Zalando Fulfillment Solutions
In Zdirect, you can then choose if you want to manage orders through Partner Fulfillment (default) and/or Zalando Fulfillment Solutions.   
We recommend referring to Zalando's documentation to learn more about ZFS: 
Tips to help you get the most out of ZFS with Lengow!
  • Try to send to Zalando's warehouse the 20% of SKUs that are responsible for 80% of your sales and replenish frequently. Zalando recommends weekly or bi-weekly. 
  • You will be assigned a dedicated Zalando sales manager to help you through the process of getting started.
    Get in touch with ZFS: logisticssolutions@zalando.de

Getting started with ZFS in Lengow

There is no change needed in the Lengow platform regarding authentication or settings. 

d7f354a4-a0c1-4973-9439-82f544c9ba55.png
Your ZFS stock, in particular, is not managed through Lengow but directly with Zalando. Only send your own stock via Lengow.
Using the ZFS in Lengow means that you already have connected and set a Zalando feed in your Lengow account.
If not, contact our Support Team to know your options and how to import your products from Lengow to Zalando.  

ZFS orders management

The orders fulfilled by Zalando are retrieved in Lengow directly at the "shippedstatus.
A "fulfillment" icon is shown on ZFS orders (see screenshot).
f5dc76cf-c12f-4e1b-8e09-9aa86854a75a.png

If you import these orders into your back office:

  • using Lengow API: the information can be retrieved through the node "is_delivered_by_marketplace".
  • using one of Lengow's plugins, from the orders import settings:
    • Activate the option to import the orders shipped by marketplaces.
    • Specific for ShopifyNo action is required on your part. Orders go directly back to your Shopify backoffice with the status "fulfilled" and don't decrease stocks. Look for the custom field "shipped by marketplace" and the value "yes" or "no" in your logs. 

ZFS logistics:
In zDirect, you can monitor your stock movements and manage your shipping notices.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request